Tax Matters, El Paso

5.0
Tax consultant After-hours service Cashless payments Email support

About

Tax Matters brings calm, clarity, and control to complex tax situations. Since 1988, we have guided individuals, families, and business owners to understand their position, identify every available option, and follow a clear path to resolution. We do more than prepare forms or negotiate balances — we investigate the full story behind each issue, correct what needs correction, and craft a strategy based on the client’s actual circumstances. Our work reflects nearly four decades of hands-on experience, direct personal guidance without judgment, careful review of prior returns and records, representation before the IRS when appropriate, and continued support after a matter is resolved.

  • Monday 9:00 AM – 5:00 PM
  • Tuesday 9:00 AM – 5:00 PM
  • Wednesday 9:00 AM – 5:00 PM
  • Thursday 9:00 AM – 5:00 PM
  • Friday 9:00 AM – 5:00 PM
  • Saturday 9:00 AM – 2:00 PM
  • Sunday 9:00 AM – 5:00 PM
What services does Tax Matters offer?
Tax Matters helps individuals, families, and business owners understand their tax situation, identify available options, and follow a clear path to resolution. The firm does more than prepare forms or negotiate balances — it examines the full story, corrects issues, and builds a tailored strategy, including representation before the IRS when appropriate.
Who does Tax Matters serve?
The practice serves individuals, families, and business owners dealing with complicated tax matters. Services are tailored to each client's specific circumstances rather than using a one-size-fits-all program.
How long has Tax Matters been in business?
Tax Matters has been helping clients since 1988 and brings nearly four decades of hands-on tax experience. That longevity informs careful review and practical strategies for resolution.
Do you review prior tax returns and records?
Yes — the firm conducts a careful review of prior returns and underlying records to identify errors or issues that need correction. This review forms the basis for corrective action and a longer-term plan.
What is your approach to resolving tax problems?
The approach focuses on understanding the full story, correcting what needs correction, and building a strategy around the client's real circumstances. Clients receive direct, personal guidance without judgment and support that continues after the immediate problem is resolved.

Reviews

Review owner's avatar
Two for the Road - Google user
a year ago
I can't say enough good things about working with Doug for both my personal and LLC tax filing this year. From the start, he was professional, knowledgeable, and incredibly patient—taking the time to explain everything in a way that made sense. Taxes can be overwhelming, especially when running a business, but Doug made the entire process smooth and stress-free. He was extremely thorough and caught a few deductions and details I would have easily missed on my own. His attention to detail and commitment to accuracy really gave me peace of mind. Doug is not only an expert in his field but also a genuinely kind and approachable person, which made the whole experience feel more like working with a trusted advisor than just a service provider. If you're looking for someone reliable, efficient, and easy to work with, I highly recommend Doug. I’ll definitely be working with him again next year!
Review owner's avatar
Seth - Google user
a year ago
I didn’t know where to go for help with my taxes, but a referral led me to Tax Matters—and I couldn’t be more grateful. Doug and his team took the time to answer all my questions and guide me through everything. It gave me real peace of mind knowing my taxes were being handled by professionals I could trust. Doug is not only incredibly knowledgeable, but also such a great person—someone I now proudly call a friend. Thanks again!
Review owner's avatar
Jose Ruiz - Google user
3 years ago
Doug is the utmost tax professional I've had the pleasure to work with. He was recommended to us to help us with a big tax issue our previous accountant had created for us. He assured us that he would take care of the issue and he did. If you are looking for a tax professional that doesn't use scare tactics to nickel and dime you, take your business to Doug at Tax Matters.
Review owner's avatar
joe babenco - Google user
3 years ago
I was needing a Tax specialist, help with my records as I have moved a year ago back to Texas. Doug Rutter and Tax Matters came highly recommend ! He put me at ease and made simple work of my books and Taxes! I wouldn't want to go anywhere else! Thanks for your help! Joe Babenco.
Review owner's avatar
Guillermo A. Blanco - Google user
3 years ago
Doug was awesome! I’d been putting off having my personal taxes done. I showed up for my appointment and was in and out in 15 mins. What a relief! Great place to go! See you guys next year.

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